Experience

15+ years building systems, leading teams, and shipping products across Logistics, Fintech, and Cloud — Philippines, Hong Kong, Norway, and the US.

LinkedIn

Product & Operations Lead

Current
Aug 2023 — Present

Bestie Solutions Inc.·Philippines

  • Built and scaled a multi-vertical corporation spanning logistics, administrative services, and software solutions.
  • Led development of internal web and mobile platforms — logistics tracking, HRIS, and AI-supported performance dashboards.
  • Translated operational objectives into structured product requirements, user workflows, and scalable system designs.
  • Built reporting frameworks that improved executive visibility and reduced manual tracking across business units.
JiraNotionNext.jsSupabaseAgile
Case study

Operations Manager / Product Owner

Mar 2022 — Aug 2023

Bestie Logistics Services·Philippines

  • Led first-mile and last-mile delivery operations under strict 98% SLA requirements across multiple major courier partners.
  • Managed 200+ delivery riders and 20+ back-office coordinators, standardizing training across diverse partner platforms.
  • Designed dispatch workflows and compliance frameworks that strengthened partner trust and drove territory expansion.
  • Supported ₱4M+ in peak monthly gross revenue through structured operations and performance monitoring.
AsanaGoogle SheetsSLA DashboardsAgile
Case study

Product Manager — Consulting / Fractional

2020 — 2022

Lab18 Ventures LLC·United States (Remote)

  • Founded and led a fintech startup focused on cryptocurrency ecosystem products, including investment and social networking platforms.
  • Defined product vision, roadmap, and go-to-market strategy from concept to launch.
  • Launched two beta platforms; one generated USD 1.5M in investments within three months.
  • Coordinated Agile sprint cycles, requirements definition, and release planning across distributed teams.
JiraConfluenceFigmaAgile / ScrumPRD / BRD
Case study

Project Manager — Cloud Infrastructure

Jan 2020 — Aug 2020

Braathe Gruppen AS·Norway (Freelance)

  • Worked with distributed engineering teams to deliver a cloud-based server management platform.
  • Supported development of deployment tools for DigitalOcean, Linode, and Microsoft Azure environments.
  • Contributed to the launch of an open-source Kubernetes-based testing and deployment system.
AzureDigitalOceanLinodeKubernetesAgile
Case study

Senior Content Moderator / Business Systems Analyst

Feb 2017 — May 2019

Basef Ltd.·Cyprus

  • Collaborated with engineering teams to improve fraud detection algorithms through data analysis.
  • Helped define business policies and operational workflows supporting subscription growth and risk reduction.
Data AnalysisFraud DetectionWorkflow Design

Product Manager

Jun 2017 — Apr 2019

Electric Soul Limited·Hong Kong

  • Managed three development teams covering mobile, web, and backend systems.
  • Defined product specifications, program plans, and release schedules.
  • Oversaw App Store and Google Play deployment and QA processes.
iOS / AndroidAgileQA

Product Manager & Visual Designer

Jun 2017 — Apr 2019

Carifull Co. Ltd.·Hong Kong

  • Built e-commerce platforms generating USD 500K in three months and USD 1M+ over two years.
  • Designed UI/UX for mobile and digital products.
  • Supported product launches and digital marketing initiatives.
UI/UX DesignE-commerceDigital Marketing

Community Manager / Product Operations Lead

Apr 2014 — Aug 2017

OurCam·Hong Kong

  • Managed international engineering and QA teams across multiple regions.
  • Achieved 300K installs through App Store Optimization strategies.
  • Product featured on Product Hunt, Apple App Store, and Google Play Store.
ASOCommunity ManagementQA

Product Manager

Aug 2007 — Apr 2014

Zorpia·Hong Kong

  • Led development of web and mobile social platforms.
  • Supervised international community teams across Asia and Europe.
Web / MobileSocial PlatformsInternational Teams

Education

Bachelor of Science in Computer Studies (BSCS)Informatics International College — Eastwood, Philippines

Core Skills

Product & Strategy

  • Product Roadmap & Prioritization
  • PRD / BRD Writing
  • User Stories & Acceptance Criteria
  • Systems Thinking
  • Release Planning & QA
  • Agile / Scrum

Leadership & Ops

  • Cross-functional Leadership
  • Stakeholder Management
  • Workflow & Process Design
  • KPI & Performance Management
  • OKRs

Tools & Platforms

  • Jira · Confluence · Notion
  • Azure DevOps · Linear
  • Next.js · Supabase · Vercel
  • Python · SQL · DigitalOcean
  • Figma · Cursor · ChatGPT