Case Studies

Three companies, three countries, three different problems. Each write-up covers what was broken, what I built, and what the numbers looked like after.

Bestie Express

Logistics

Head of Operations & Product · 2022 — Present · Philippines

Led the full digital transformation of Bestie Express, turning a spreadsheet-run courier company into a tech-enabled logistics platform with AI-powered SLA monitoring and real-time fleet visibility.

ProblemBestie Express was running a 50+ courier fleet on spreadsheets and manual coordination, with SLA compliance sitting at 68% and no real-time visibility into what was happening on the ground.
ResultRebuilt operations from the ground up as a tech-enabled platform — 4 apps, an AI monitoring layer, and SLA compliance lifted from 68% to 98%.
FigmaJiraConfluenceAgile/Scrum

Lab18 Ventures

Blockchain

Product & Project Lead · 2020 — 2022 · Vietnam

Conceived and led the full product and delivery of a blockchain-powered super app for World Connect Vietnam, from blank page to live platform and $1.5M in funding.

ProblemWorld Connect Vietnam's members were holding Bitcoin and Ethereum with nowhere to spend it. They needed a platform that made their crypto actually useful in everyday life.
ResultDesigned the product from scratch, raised $1.5M in investment from backers including Bitcoin and Ethereum holders, and shipped a live super app.
FigmaJiraConfluenceAgile/Scrum

Braathe Gruppen

Cloud

Freelance Project Manager · 2020 · Norway

Led product and delivery for AppBasky, Braathe Gruppen's Kubernetes-as-a-Service platform, from concept to open-source prototype.

ProblemBraathe Gruppen wanted to launch a Kubernetes-as-a-Service product so their clients could deploy and scale containerized apps without managing infrastructure themselves.
ResultDelivered a working open-source prototype of AppBasky, a self-service Kubernetes deployment platform, in under 8 months with a small team.
GitHubKubernetesDockerAgile / Scrum